Customer Inquiry Form

Please use this form to submit any questions concerning pricing, product availability, Warranty, Order Status or Return Authorization.  This is the fastest means of communication and questions are answered several times daily.  This service provided for customers of the MainStreet Audio Group of stores

Due to abuse by stupid spammers, this form is deactivated.  See new contact info onsite and link on your invoice copy

READ THIS

  • Please DO NOT SUBMIT Order Status Request before 2 Business Days have passed since order submission -Your request will not be answered.   Due to the fact we have numerous shipping locations in our system, we cannot always provide immediate updates. 
  • NO UPS Tracking is sent until the item Actually ships from us and is sent ONLY to the E-mail Address YOU supplied on your order.   This is an automated system 
  • Important Note: If you did not receive two copies of your online invoice immediately after purchase it is because your provided email filtered out our email.  The system is automatic and we have no control over your email server setup.
     
  • Did you order a Custom Subwoofer or Speaker Enclosure? -Click Here

Thank you for your cooperation.

  • For Order Status or Return Authorization request, provide all Requested Information

    Enter info as it appeared on your Order

    Billing Name
    Invoice  Number: Located in your original email and on printed invoice
    Street Address
    Address (cont.)
    City
    State/Province
    Zip/Postal Code
    Date of Order
    Purchased From: what Website?
    E-mail
    Be sure this address will accept our email.  We reply to all information requests but are not responsible for our email reaching you due to your email filters

  • Please provide the following product information:

    Product Name
    Model
    Product Code
    Self Installed?

  • Question or Comments?  (Detailed Description of Problem necessary for Warranty Return)


    • Just hit "Submit Form" once.  It might take several seconds for server response during peak hours

     


    Copyright © 2008 [Main Street Audio. All rights reserved.
    Revised: 12/20/08